What We Do

We:

• Consider health issues from the public’s viewpoint
• Visit local services to hear from patients and those who care for and about them about their Experiences
• Look at local and national NHS plans and proposals to make sure they meet the needs of local communities
• Meet regularly with NHS managers
• Speak to people in their communities about their views and experiences of the NHS services
• Provide a free, confidential and independent complaints advocacy service for people who want support to raise a concern about NHS care and treatment.