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What We Do


  • Consider health issues from the public’s viewpoint
  • Visit local services to hear from patients and those who care for and about them about their Experiences
  • Look at local and national NHS plans and proposals to make sure they meet the needs of local communities
  • Meet regularly with NHS managers
  • Speak to people in their communities about their views and experiences of the NHS services
  • Provide a free, confidential and independent complaints advocacy service for people who want support to raise a concern about NHS care and treatment.
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