Welsh Language
Welsh Language Standards
North Wales Community Health Council (NWCHC) have committed to comply with the Welsh Language Standards, that came in to force on 30 May 2019. These Standards set clear expectations for the NWCHC to provide services in Welsh to the public, and to promote the use of the Welsh language through all the services
The Language Standards are divided into 5 different categories
- Service Delivery
- Policy Making
- Operational
- Record Keeping
- Standards which deal with Supplementary Matters
NWCHC produce and publish annual reports on its compliance with the Welsh Language Standards, and report on developments in the organisation during the year to strengthen its Welsh language services.
NWCHC’s Welsh Language Standards Annual Report 2021-2022
Language Policy
The Board of Community Health Council for Wales/ NWCHC have created a new Language Policy to ensure that NWCHC’s commitment to promoting and facilitating the Welsh language continues. The new Language Policy will outline how the NWCHC intends to comply with the Standards and how it will go about taking advantage of every opportunity to promote the use of Welsh language services.
Language complaints
Any complaints relating to the NWCHC’s compliance with the Welsh Language Standards or a failure on the NWCHC’s part to provide a bilingual service will be reported to the Community Health Council’s Welsh Language Group, and follow the NWCHC’s complaints procedure.
You also have a right to direct any complaints relating to the Welsh language to the Welsh Language Commissioner: